Substantial Online Outage Affects Numerous Sites and Apps

An extensive internet disruption has affected many sites and applications around the world, and users noting troubles getting online after problems at the cloud computing platform.

The affected platforms comprise the social media app Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, along with multiple Amazon-managed operations like its primary shopping platform and the Ring home security firm.

Throughout Britain, Lloyds bank was impacted along with its subsidiaries Halifax and the Scottish bank, and also reports of issues reaching the the tax authority website on Monday morning. Also in the UK, multiple Ring device owners used networks to complain their home gadgets were not working.

In the UK alone, notifications of problems on particular applications ran into the many thousands for each app.

Amazon reported that the outage began in the eastern region of the United States at the cloud division, a unit that provides vital web framework for numerous businesses, who rent out resources on the company's servers. The cloud platform is the world’s largest web hosting platform.

Soon after the start of the day (PDT) in the US (morning UK time), Amazon confirmed “elevated failure rates and latencies” for the cloud services in a area on the eastern US of the US. The ripple effect appeared to affect apps worldwide, and the outage tracking website reporting outages with the same sites in multiple continents.

The monitoring service Thousand Eyes, a tool that tracks internet outages, additionally noted a rise in problems on Monday morning, with many of them located in Virginia, the location of the AWS US-East-1 zone where officials confirmed the outage began.

John Anderson
John Anderson

A tech enthusiast and UX designer with over a decade of experience in creating user-centric digital solutions.